Cynapse
Experience Intelligence

Turn every interaction into growth.

One system to collect feedback, understand it with AI, and turn great service into staff recognition — for service businesses of every kind.

  • Capture in the moment
    QR, SMS, and kiosk feedback tuned to each service line.
  • AI surfaces what matters
    Themes, sentiment, and next-best actions in seconds.
  • Turn praise into recognition
    Reward the team automatically when customers name them.
120+
Businesses
65K
Monthly signals
99.9%
Uptime
Experience Intelligence System