Capture patient feedback at the bedside, in the waiting room, and at discharge — attribute it to the right department and doctor, surface care themes with AI, and recognize the staff who deliver exceptional care.
From the front desk to the discharge lounge, capture every signal that matters — by department, by doctor, in the moment.
Place unique QR codes on wards, waiting rooms, and discharge summaries. Patients share care feedback in seconds — attributed to the visited department and treating doctor, with no app to download.
Surface sentiment and recurring care themes across patient comments, and auto-draft polished responses for Google and Practo — while flagging the reviews that need clinical follow-up.
Close the loop by rewarding the doctors, nurses, and staff named in positive feedback. Coin-based recognition drives engagement and helps reduce burnout and turnover.
“Dr. Rao and the cardiology nurses were attentive, patient, and reassuring throughout my stay.”
Partner with Cynapse to launch a modern patient experience program in weeks.