Turn dining and stay feedback into actionable intelligence. Capture reviews at the table or the front desk, respond automatically, and reward staff who deliver memorable service.
From the dining room to the concierge desk, capture every signal that matters.
Place unique QR codes on tables, nightstands, and checkout counters. Guests share real-time feedback with zero friction — no app download required.
Automatically craft polished responses for TripAdvisor, Zomato, and Google. Let AI draft replies that reflect your brand voice while surfacing operational insights.
Close the loop by rewarding team members mentioned by name in positive feedback. Coin-based micro-incentives drive engagement and reduce turnover.
“Marco provided exceptional table service and made excellent wine recommendations.”
Partner with Cynapse to launch a modern guest experience program in weeks.