Salon & Spa

Your reputation grows with every appointment.

Turn post-service feedback into a steady stream of five-star reviews. Recognize your stylists and therapists for the moments that make clients return again and again.

4.8
+312 this week
94%
Response
0.92
Sentiment
312
Reviews
"The team was incredibly attentive — made the whole visit easy."
Salon & Spa Features

Build your brand one appointment at a time.

Capture client sentiment the moment they walk out the door and turn satisfaction into online visibility.

Post-Service Feedback via QR

Place a QR code at the checkout desk or include it in the post-appointment SMS. Clients share how they felt about their service before they even leave the parking lot.

  • Checkout counter and digital receipt QR codes
  • Service-specific survey branching
How Was Your Service Today?

AI-Powered Google Review Generation

Identify your happiest clients automatically and invite them to leave a Google review. AI drafts a personalized suggestion so the process takes seconds.

  • Sentiment-triggered review invitations
  • Brand-consistent draft responses to all reviews
Review Draft

“Amazing cut and color by Jenna. Best salon experience I’ve had in years!”

Publish to GoogleInvite · Dismiss

Stylist Performance Tracking

Give every stylist and therapist a dashboard showing their feedback scores, review count, and recognition coins. Turn performance data into friendly competition and career growth.

  • Individual and team performance metrics
  • Automated coaching alerts on declining scores
Top Stylists This Month
#1Jenna R.
47 reviews4.9
#2Marcus T.
52 reviews4.8
#3Priya K.
38 reviews4.7

Ready to grow your reputation with every appointment?

Partner with Cynapse to turn client satisfaction into your best marketing asset.